Business Analyst

Race Roster is one of the fastest growing technology companies in North America, ranking 18th on the Deloitte Fast 50 in 2018. We share a vision of improving event management by providing tools and support that allow event organizers to better manage, analyze, and grow their events. If you want to join a fun, cutting edge, and innovative technology business, Race Roster is the place for you!

Job Description

As a Business Analyst, you will help Race Roster implement technology solutions in a cost- effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Furthermore, you will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.  You will work with key stakeholders to gather data and input into our critical systems while maintaining the highest quality of data on a day to day basis.

Job Responsibilities

• Process, cleanse, and verify the integrity of data used for analysis
• Analyze and deliver new reports internally and for customers working directly with business stakeholders across all functions
• Perform ad-hoc analysis and present results in a clear manner
• Be proficient at integrating and preparing large, varied datasets and communicating results
• Design rich data visualizations to communicate analysis to other organization leaders
• Prepares analysis summaries, including graphs and PowerPoint documents, and assists with the preparation of documents and presentation materials describing analytic methods
• Data extraction and manipulation utilizing multiple data mining tools
• Design and manage data governance practices and be the organizations data steward on a day to day basis
• Identify business trends utilizing real data, compile analysis reports that are delivered to stakeholders, and then follow-up on all results
• Constantly be on the look out for ways to improve monitoring, discover issues and
• deliver better value to the customer
• Help build the brand and drive adoption of our CRM solution
• Managing the overall relationships for CRM customers and maintaining high levels of customer engagement with a focus on customer satisfaction and loyalty
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience

Requirements

• Bachelor’s degree
• 1-3+ years experience in a professional services environment
• Experience solving complex data problems