Software Developer

Canada Technology (Can Tech) is an organization providing information technology solutions to Canada Life. In Can Tech, the Customer is at the centre of what we do.

Our Can Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.

The Software Developer will participate in all aspects of software development and maintenance within the Individual Customer business unit.

Role Description: We currently have an opening for a client/server developer working on our Quadrus/Dealership Application Support team. This is a hybrid position, with a minimum in-office requirement of one day per week in Canada Life’s London or Toronto offices.

What you will do:

 The successful candidate would be responsible for managing, troubleshooting, integrating, and developing existing applications to support Can Tech.  This role involves the following activities:

• Liaise with vendor and integrate vendor code onto on-premise infrastructure
• System integration in coordination with resources from Server, Network and/or Storage teams
• Provide consultation with the Solutions Architect and Business Systems Analysts
• Provide production support, application monitoring and tuning for applications
• Actively contributing to the development of new and on-going projects.
• Design, develop, integrate, test, transition to production, and maintain software applications
• Provide input into the evolution of the software development environment and methods
• Create and update support documentation as required.
• Contribute to the growth of business systems knowledge for other members of the team

This role also involves these additional specific activities:

• Provide ongoing daily production support and remediation of business applications within the line of business – including the development and execution of test plans
• Contribute to the elimination of problems through permanent fixes including the identification of solutions, scoping the work, and executing the changes
• Contribute to root cause analysis efforts to ensure that problems are studied to ensure they do not reoccur
• Coordinate and communicate with vendor regarding enhancements, code defects, legislative changes, and other code packages and plans to integrate them into on-premise environments
• Communicate with senior leadership, business partners, and technology partners, representing the supported systems as a subject matter expert
• Complete scheduled maintenance, legislative changes and changes required to optimize and streamline the existing application inventory (both purchased and Canada Life developed applications)
• Perform application testing (together with Technology Services – Software Distribution and Global Technology Solutions teams) to ensure our application systems continue to run when software and hardware infrastructure upgrades occur
• Provide first on call and back up support on a rotating basis
• Troubleshoot application problems, and maintain an inventory of expertise for identified problems
• Produce and update technical and maintenance documentation as specifics change; ensuring that all permanent fixes, discretionary work and work packages are properly documented
• Complete development assignments as assigned through your team leader and negotiated with project teams
• Create and/or update software development best practices
• Ensure services, components, and applications are reused by yourself and others
• Liaise and provide consulting support for applications to project teams

What you will bring:

• Degree/diploma in related discipline (computer science) or equivalent combination of training and experience
• 3+ years working experience with:
  • Software design methodologies and documentation tools
  • Software requirements analysis and design principles
  • Quality assurance and testing of purchased applications
  • One or more of the following application development environment languages and tools: Java, C#.NET, MS SQL, PowerShell, and Git.
  • Middleware technologies: Apache, JBoss
  • Application Performance Monitoring, specifically with tools such as: AppDynamics, Dynatrace, Splunk
  • Network and Windows server infrastructure
  • Agile Scrum, JIRA and Confluence
• Demonstrated customer service focus
• Demonstrated ability to analyze and solve problems
• Demonstrated ability to work as part of a team, plan, organize, and prioritize your own work,
• Demonstrated ability to communicate effectively in writing and verbally in person or remotely
• Ability to take initiative, demonstrate team-oriented leadership skills and attention to detail
• Experience with application support and on-call duties
• Mutual Fund and/or Segregated Fund industry experience is an asset

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

Be your best at Great-West Lifeco and Canada Life - Apply today! 

Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.

In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.

Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

We would like to thank all applicants, however only those who qualify for an interview will be contacted.