Associate Manager, Communications & Design

Job Description

The Associate Manager is responsible for guiding a team of communications specialists across three office locations who are dedicated to winning and onboarding new business for Group Customer. The team works closely with marketing and design as well as the National Accounts sales team. The team supports custom client requests for some of Canada Life’s largest group clients, often their brands. 

The team is collectively responsible for new business proposals, change management communications, creative campaigns, presentations and general business communication for Group Customer’s external audiences – consultants, advisors, sponsors and members. You and your team are relied on to create engaging materials that persuade readers to take action.  

As a people leader you’re accountable for coaching, skill development, workflow and performance. In partnership with other people leaders in Marketing and Communications you’ll foster a culture of accountability, ensure focus on priorities, foster effective collaboration and apply your critical thinking skills to problems and challenges. 

You also contribute to projects by crafting communications content across a variety of media.  

The team is in London, Winnipeg and Toronto. We’re accepting applications in the London and Winnipeg regions. Our current work policy is hybrid. Occasional travel is required.

What you’ll do every day:

• Oversee workflow across the team, prioritize accordingly  
• Consult on the team’s work, offering strategic oversight and proactive solutions 
• Support team members’ ongoing development through regular coaching  
• Provide guidance on tactics and delivery options 
• Identify new opportunities for efficiencies (for example, change processes that improve organizational performance) and operationalize them where appropriate 
• Develop and execute a variety of strategic, creative, high-quality marketing communications campaigns and tactics 
• Ensure communication and brand consistency?? 
• Craft content and copy that’s clear, compelling, well-timed and appropriate for the audience? 
• Provide guidance on tactics and delivery options? 
• Identify new opportunities for efficiencies (for example, change processes that improve organizational performance) and operationalize them where appropriate 
• Advocate for new communication capabilities to elevate delivery excellence 
• Brief media teams (print, digital, video), business partners and outside vendors? 
• Co-ordinate and deliver high-quality work ?? 
• Present to various internal audiences to lead and persuade? 
• Provide communications expertise and guidance to field sales and service teams? 
• Foster collaborative relationships across functions and Group Customer 
• Share information across Marketing and Communications 

What you’ll need:

• 5+ years of experience in communications, writing, or public relations? 
• A degree in English, Journalism or Media and Information and/or a post-secondary diploma in Communications?? 
• Previous people leadership experience in communications preferred 
• Strong demonstrated business writing and marketing writing  
• Demonstrated negotiation skills? 
• Strong project management skills 
• A strong ability to develop and maintain relationships across geographies 
• Comfort in a fast-paced environment  
• RFP and/or change management experience an asset 

You’ll fit best with our team if you’re:

• Self-motivated, highly organized and be able to multi-task? 
• Adaptable to changing priorities and able to hit moving deadlines?? 
• Collaborative, open and positive communicator?? 
• Known for your interpersonal skills? 
• Passionate, energetic and enthusiastic? 
• Good at finding a way forward, even without all the information? 

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg. 

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.? 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.? 
 

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 


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