Support Analyst - Clinical - ITS Data Integration, Core

Information Technology Services – Data Integration

Accountable to the Manager, Data Integration, the Support Analyst will provide OneChart access security functions as well as other Core functionality as required.

Regular Full-Time

Rate of Pay:                 $33.64 per hour - $42.05 per hour

Hours of Work:             30.00 hours per week 

Qualifications

• Successful completion of a three (3) year Community College diploma in Computer Science or an equivalent combination of education and experience as acceptable by the hospital
• Minimum 3 years recent and related work experience
• Knowledge of and ability to use a variety of software applications (Microsoft Office Suite (Excel, SharePoint, and Teams) preferred
• Experience with Oracle Health / Cerner Core functionality preferred
• Demonstrated ability to assimilate a large quantity of diverse information, and extract the information required to produce a resolution in a technology-based environment    
• Excellent communication skills
• Flexible, adaptable and able to prioritize and manage change; works effectively in a fast-paced and evolving work environment  
• Advanced ability to interact with others with diplomacy, tact and professionalism
• Advanced ability to maintain composure under pressure
• Demonstrated strong skills in process-centric thinking
• Advanced commitment to customer service
• Demonstrated organizational skills, writing, listening, and communication skills
• Demonstrated experience developing and implementing process re-design
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC’s vision, purpose and values
• Demonstrated ability to attend work on a regular basis
• Overtime and possible on-call coverage may be required
• Occasional multi-site travel required

Immunization Requirements:

Before beginning employment at LHSC, all new hires will be required to:

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis;
• Provide documentation of the Tuberculosis skin testing (two step);
• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated
• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required

We are committed to providing a safe, healthy and inclusive work environment that inspires respect.  LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.  Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.  Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.