Digital Media Designer II
Job ID: 42016
Faculty/Unit: Division of Western Technology Services
Department ; WTS - Instructional Technology Resource Centre
Employee Group: Student
Appointment Type: Contract
Appointment Status: Temporary Part-Time
Start Date: 2026/05/01
End Date: 2026/08/31
Hours per Week: 1.00 to 35.00
Hourly Rate: $19.00 to $21.24
Salary will be commensurate with experience.
About Western
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us
The Department of Western Technology Services (WTS) is a central source committed to providing high quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate.
The Instructional Technology Resource Centre (ITRC) is a support facility for faculty who wish to integrate technology into their courses. For more information about the ITRC visit https://itrc.uwo.ca/.
The ITRC performs the following roles:
- Produces multimedia content for use in instructional content
- Assists with video capture of live events, conferences, and lectures
- Advises on instructional design and media best practices
- Provides information on various instructional technology tools
The ITRC operates within the Client Services area of WTS and works co-operatively with the Centre for Teaching and Learning (CTL), Continuing Studies, Distance Studies and Western Libraries to address the need for support for instructional technology.
The ITRC is a facility equipped with current hardware and software to be used for the creation of digital media materials The ITRC encourages faculty and staff members to make use of the services offered to design their own instructional components.
The ITRC employs student consultants who work directly with faculty on specific projects to create online or multimedia instructional material. Proposals are submitted to the ITRC and reviewed based on a specific set of criteria. Projects meeting these criteria are assigned an ITRC student consultant who will provide the technical expertise required for the creation of the online learning materials.
Responsibilities
As a Digital Media Designer, you will work with clients to create instructional media content, which can include, but is not limited to, interactive modules, graphics, websites, animations, videos, and audio assets. In addition, Digital Media Designers will provide technical support, write documentation, and assist in training for various technologies at Western. The role will have responsibility for carrying out activities which require specialized skills. The role will be responsible for providing support to faculty or staff, and for effectively carrying out a variety of tasks in accordance with policies, procedures, and instructions received from their supervisor. The role will take guidance from their supervisor and work productively and courteously with their work team and other members of the Western community.
Additional responsibilities include:
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Technical Leadership: Serves as the technical lead, breaking down projects into tasks and subtasks, resolving routine production issues, and ensuring workflows are clear and efficient.
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Quality Assurance: Responsible for checking quality standards across all project deliverables.
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Production Direction: Leads filming and recording sessions, directing setup, audio/video settings, and on-set workflow.
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Mentorship: Provides guidance and support to junior designers, including answering questions and assisting with onboarding
Note that this job is fully in-person.
Qualifications
Education:
- Must be a student returning to studies in the fall and have completed at 6 undergraduate terms by that time.
Experience:
Successful candidates should be proficient in at least three (3) of the following skillsets:
- Video Production and Editing (Video DSLRs, Premiere Pro, After Effects, Final Cut Pro)
- Audio Production (Recording Hardware, Audition, Audacity, Logic)
- Learning Module Development (Storyline, Captivate, Rise, Pressbooks)
- Graphic Design (Photoshop, Illustrator, InDesign)
- Photography (DSLR Cameras, Studio Lighting, Photoshop, Lightroom)
- The following skills and interests are considered assets:
- Web Design (HTML, CSS, WordPress, CMS)
- JavaScript (JS)
- Technical writing
- Customer service experience
- Project management experience
- Training/teaching experience
- Interest in new media and technologies
- Interest or experience creating 3D objects for animation, virtual and/or augmented reality
Skills, Abilities & Expertise:
- Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Reliable and dependable with the ability to consistently work assigned schedule
- Ability to follow processes and practices with high attention to detail
- Demonstrates integrity and works in accordance with Western's policies and procedures
- Ability to multi-task and maintain an organized work environment
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to prioritize and organize a fluctuating workload
- Ability to work independently and effectively as a member of the team to achieve department goals
- Ability to work in a manner that is compliant with confidentiality requirements as applicable
- Initiative to learn new skills and support the learning of others on the team
- Ability to troubleshoot technical and creative issues
Why Western?
Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!
Applying at Western
To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.
Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.
Please Note:
This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
Please note that the department anticipates all 4 positions will be filled by reappointment.
Learn more and Apply