Financial Operations Clerk

by City of London

Location: London, ON
Date Posted: Dec 09, 2025
City of London

Job Description

Financial Operations Clerk


Job Close Date:  Dec 15, 2025

File Number:

 3199 Employee Group: Local 101

Service Area:

 Finance Supports Division: Financial Planning and Business Support

?Job Type:

 Full-Time Permanent # of Openings:

1

 

 

 

 

 

Summary of Duties:

Reports to the Manager, Financial Operations; responsible for the local data processing of the SAMS (Social Assistance Management System) Provincial database; accounts payable and accounts receivable duties relating to the Ontario Works Program.

Work Performed:

  • Retrieves, downloads, processes and distributes data files from the Province-wide database to appropriate areas.
  • Processes daily/monthly/real time cheques, direct bank deposit statements, reports, and purchase vouchers and other related payment files.
  • Processes direct bank deposit reports, identifies errors, notifies appropriate area while adhering to deadlines; provides clarification, and processes corrections to bank with follow-up. Updates end-user program with current payment status and daily offsite retrieval of bank reports.
  • Prepares and processes Electronic Funds Transfer payments for overpayments and maintains related reports. Prepares bank deposits for assignments and overpayments, ensures repayments and reimbursements are recorded in SAMS, prepares client receipts, and maintains end-user programs for post-dated client cheques. Monitors and maintains assignments and overpayment records ensuring accuracy.
  • Processes payments in JD Edwards for purchase vouchers issued to suppliers for goods and services pertaining to Discretionary Benefits and processes other benefit payments related to social assistance. Maintains related end-user programs.
  • Prepares and uploads cheque-issued files to bank and processes cheque exceptions via electronic cheque services online banking module. Processes stop payments to bank, prepares direct bank deposit recalls and maintains related end user programs.
  • Maintains liaison with clients, caseworkers, case assistants, managers, eligibility investigators and other agencies to resolve outstanding issues and inquires.
  • Orders and maintains the supply of computer and inserter room stock required by operation needs.
  • Issues duplicate Supplementary Income Tax forms as required. Maintains duplicates database.
  • Operates a cheque inserter machine and distributes payments and statements, keeps track of cheque production handling and reports daily activity to Canada Post.
  • Receives, processes, and monitors all returned cheques, preparing reports on updated cheque information and maintains and reconciles both bus tickets and prepaid cards.
  • Processes requests for new or replacement Reloadable Payment Cards (RPC’s)
  • Prepares periodic reconciliations related to payables or collections data.
  • Completes reconciliation of Front Counter books.
  • Performs related duties as assigned.

Qualifications:

Completion of a two-year Community College Accounting Diploma or equivalent.

Experience:

Previous related experience is an asset.

Specialized Training & Licenses:

  • Demonstrated proficiency in word processing, spreadsheets and various software.
  • Demonstrated effective customer service skills.
  • Demonstrated attention to detail and excellent verbal and written communication skills.
  • Accurate keyboarding skills are required.

Compensation & Other Information:

$42,504 - $62,227 (Level 7)

This posting is a 1 permanent position being filled on a permanent full-time basis.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement: Onsite. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays. 

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check

 

As an inclusive employer, we are committed to providing a fully accessible recruitment process.  Please contact us at any time during the recruitment process and let us know what accessible supports you may need. 


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