Manager, Strategic Programs & Partnerships-HS329

Summary of Duties:

Reporting to the Director, Anti-Racism and Anti-Oppression, the Manager, Strategic Programs and Partnerships plays a key leadership and coordination role within a team of equity-focused advisors and is responsible for overseeing strategic policies, plans, project initiatives and community-based engagement activities to advance the City of London’s goals to dismantle racism and oppression experienced by newcomers, immigrants and other equity denied groups in London. 

This bilingual (English-French) role combines project management, strategic planning, and community engagement with high-level administrative and coordination duties to ensure effective implementation of policies and programs that address systemic inequities, with a focus on newcomers and immigrants.

Work Performed:

• Provide strategic leadership in the development, coordination and delivery of newcomer and immigrant services that contribute to advancing the shared initiatives, priorities and reports to meet Council’s Strategic Plan.
• Initiate and develop proposals for newcomer and immigrant services and related initiatives.  
• Oversee strategic projects and partnerships led by or in collaboration with the advisors, and other special initiatives to ensure accountability to division wide goals and outcomes. 
• Manage the development, budgets, and strategic services of business contracts, contracted service agreements with key community agencies, other sector lead individuals and organizations.  
• Leverage strong leadership skills to guide the service delivery philosophy, program delivery culture, and service system outcome measures. 
• Facilitate the engagement of community members, organizations, networks, and partner agencies in developing community based and collaborative service strategies.
• Advance the strengths of community agencies, partners, and the community’s capacity to support the strategic directions of Council and the development and implementation of new creative and collaborative approaches and business solutions in the assigned areas of responsibility. 

.

• Demonstrate commitment to anti-racism, anti-oppression, and human rights through interactions with community partners, employees and individuals and implementation of policies, programs and protocols that reflect this commitment. 
• Responsible for managing employees including hiring, coaching, administration, and performance aspects of reporting employees. Respond to sensitive and confidential human resource issues as required. 
• Encourage and support employee participation and commitment to divisional and organizational objectives.  Actively mentor, provide development opportunities and build team performance with direct reports. 
• Build and support employee commitment to a high level of performance in all areas of customer service, employee safety and delivery of individual goals and objectives.  
• Provide updates, information and recommendations to the Director, Anti-Racism and Anti-Oppression on priorities with responsibility to operationalize identified goals and strategies. 
• Provide input into new business plans, strategies, and opportunities for service efficiencies through creative approaches and use data collection and analytics to implement strategies to track performance measures. 
• Engage and communicate effectively with senior leaders, Council, community sector leads, and with other orders of government in matters of service administration, management, and delivery.  
• Maintain expertise and provide community-based resource support in related policy and service areas within provincial guidelines and directives.
• Conduct research and recommend the development of informed policies and plans based on best and emerging practices, environmental factors, strengths, gaps, competencies from relevant sectors and jurisdictions.
• Exemplify a customer service perspective, advancing ethics, integrity, compassion, through a strong business acumen in guiding service directions for vulnerable populations and to those at risk of marginalization.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety with direct reports. 
• Adhere to the Procurement of Goods and Services Policy.
• Prepare reports for Council and various Committees as required. 
• Represent the Service Area at Standing Committees and Council meetings as required.
• Represent the City of London and Service Area in legal proceedings as required.
• Prepare responses to inquiries from elected officials, media and the public as requested by the Director, Anti- Racism and Anti-Oppression. 
• Perform related duties as required. 

Skills and Abilities:

• Demonstrated experience working with diverse community partners, including the not-for-profit sector, social organizations, community groups, businesses, education, health care and interested parties. 
• Demonstrated expertise in the intersectionality of various forms of power, privilege and
• oppression in the workplace and society is a requirement.
• Sound knowledge of community development principles, strategic community-based project management, and multi-tasking skills.
• Expertise in applying business tools, budget, financial, and risk management, and measured results in social or human service delivery.
• Demonstrated positive and proactive leadership capabilities, adept at leading a group of employees, contracted services and consultants; demonstrated commitment to developing high performance teams. 
• Knowledge in research of local environment needs, strengths, capacities, and opportunities in related services and sectors.
• Ability to be a trusted advisor in sensitive and/or emotionally charged situations.
• Demonstrated knowledge and understanding of various related legislation including the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, the Ontario Health and Safety Act and the Employment Standards Act.
• Demonstrated problem-solving capacity related to the complexities of working with diverse groups and organizations with differing perspectives.
• Excellent analytical, communication and report writing skills. Ability to develop and deliver reports and presentations on project status, milestones, achievements, risks and mitigation controls.
• Demonstrated ability to use Microsoft Office suite of programs including Word, Excel and PowerPoint.
   

Qualifications:

• University degree preferably at the Master’s level in a relevant area of study or equivalent combination of education and related professional and community experience.
• Lived experience as a person who can acknowledge and speak to the social, political, cultural, spiritual, health and economic history, challenges, and opportunities relevant to newcomers, immigrants, Black and Indigenous people, and other racialized people, minority faith groups, persons with disabilities, members of the LGBTQ2IA+ community, and women and the impact of systemic racism and oppression.
• Demonstrated understanding of the systemic barriers that prevent equitable participation in the workplace for newcomers, immigrants, Black and Indigenous people, and other racialized peoples, persons with disabilities, members of the 2SLGBTQIA+ communities, and women.
• Experience in leading, influencing and implementing strategic anti-racism and anti-oppression initiatives, and programs for an organization in the public, private, or not for profit sector, including group process and meeting facilitation experience.
• Experience in project management, policy analysis, planning and program development using innovation, best practices, including proven research and program evaluation skills.
• Fluency in French is required. 

Compensation & Other Information:

$100,395 - $131,441

This posting is for (1) permanent full-time position.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m. 

Work Arrangement: Hybrid. Subject to change in accordance with business requirements.

These hours of work and work arrangements are subject to change in accordance with business requirements.

Police Record Check

The successful candidate will be required to complete a Criminal Record Check