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Job Description
Data Entry Clerk
About the job
Crawford Packaging is North America’s leading distributor for innovative packaging automation equipment, materials, service, and support. We work with customers ranging from small start-ups to large-scale operations in industries such as manufacturing, industrial, distribution, produce, food processing, and more.
Looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with strong attention to detail? Do you love the satisfaction that comes with correcting an error or solving a problem? We are seeking a meticulous and adaptable Data Entry / Sales Coordinator to manage our purchase orders and invoices. Located in London Ontario, in this role, you will verify customer information and pricing, issue invoices, relay order instructions, and complete monthly sales reports.
Stay current and competitive. Carve out a career for yourself. Grow with us.
What does Crawford Packaging offer?
As a recent award recipient of Canada’s Best Managed Companies, our company culture bonds us together and creates conditions for success.
- Employee benefits including health and dental after 3 months
- Visibility to career growth opportunities across the entire organization
- Skills development and training reimbursement
- Generous vacation plan and paid sick days
- Interesting and challenging work and projects
- Social Committee that offers social events throughout the year
What does a Sales Coordinator do?
- Process quote requests: work with stock inventory and/or supplier partners to provide the best solution to customers. Follow up with quotes
- Enter and follow up on all designated ‘client’ orders, reviewing open orders, back-orders, and order maintenance
- Manage client expectations and provide alternative solutions, when necessary, when there are stock outages, timing concerns or pricing issues
- Review Increase Report and provide exception notes
- Margin and Journal review daily
- Reporting: use available reporting to review ordering patterns
- Assist Sales Representatives while out on the road – saving time for more face to face with clients, growing territory
- Other duties as assigned
Qualifications
- 2-5 years of previous sales or customer service experience required
- Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction.
- Experience with supplier software systems (Visual/CRM) as asset
- Strong communication skills (both verbal and written)
- Customer service focused and proactive when situations arise
- Strong attention to detail and focuses on accuracy
- Ability to problem solve and think analytically
- Strong Organization and Multi-Tasking Skills (with ability to effectively prioritize and follow up)
- Computer Skills (especially Microsoft Office 365 - Outlook and Excel)
To Apply
Please submit a cover letter and resume in confidence to: Amanda Ecker, Human Resources Manager: aecker@crawfordpackaging.com
We are an equal opportunity employer. While only qualified candidates will be contacted for an interview, be sure to continually check our website for other related positions as they are posted.
We wish to thank all candidates for their interest however only those selected for an interview will be contacted.
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