Sr Change Management Analyst

Job Description

Are you embarking on a growing career in strategic change management? Do you lead and collaborate well with all working partners and understand how to align your day-today change activities with overall business objectives? If so, this is a great opportunity with a high potential career path in change management at TD.
As a Senior Change Management Analyst, you can expect to:

• Lead the change management workstream for programs/projects of moderate scale / complexity and / or support deliverables and work packages across multiple change workstreams (e.g., change, communications, stakeholder management)
• Support, clarify and lead the change work packages, managing constraints while prioritizing the colleague and customer experience
• Understand business context and the need / rationale for change when providing change management recommendations and guidance on application of TD’s change methodology and framework(s)
• Conduct meaningful analysis to understand and synthesize the impacts of change, make recommendations, assess effectiveness and manage change-related risks
• Collaborate with project / change stakeholders to develop change strategies, plans, and activities that drive adoption of change and benefits realization based on business needs
• Develop and deliver innovative, fit for purpose change and communications tactics and materials
• Be accountable for your own work and sometimes others’, partnering effectively to execute high quality deliverables that achieve the desired outcomes
• Be a great team player, contributing best practices to our CTO Change Management practice
• Be the change – a brand ambassador for change, for the CTO and the bank, internally and externally

Requirements

What can you bring to TD? Get our attention with your professional credentials and personal accomplishments and note these other key attributes we value:

Certifications

• Undergraduate degree
• Relevant Change Management accreditations

Experience

• 5+ years of experience in the change management and/or related disciplines.
• 5+ years’ experience in a variety of projects/markets on multidisciplinary teams, working in a project environment
• Project delivery skills with experience in organizing, prioritizing, planning, and executing workstreams for high-risk, high-visibility, large-scale projects

Knowledge, Skills and Abilities

• Proficient knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
• Knowledge of current and emerging trends
• Knowledge of project/program support, planning and implementation
• Knowledge of risk management environment, standards and regulations
• Skill in using software tools, applications (MS Office), data analysis methods and reporting techniques
• Skill in generating viable, new approaches and solutions
• Skill in mentoring, and coaching
• Ability to lead, plan, implement and evaluate project and change-related activities
• Ability to communicate clearly, confidently, and effectively in both oral and written form (English)
• Ability to work collaboratively, build relationships, succeed in a team, and work independently
• Ability to analyze, research, organize and prioritize work and meet multiple deadlines
• Ability to handle confidential information with discretion
• Ability to exercise sound judgement in making decisions
• Ability to influence and gain other’s support
• Ability to stay energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, creating a supportive environment that helps others
• Ability to see and synthesize different sides of an issue, examining the full range of options and outcomes

Hours

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


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