Sr. IT Data Analyst

Company Overview

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Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story: jobs.td.com

Department Overview

Building a World-Class Technology Team at TD

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Data and Information Management covers building, developing, designing, and implementing involved with tech data management solutions. Where do we begin? These experts analyze, design, develop and support TD’s info management system; lead and support bank data curation; develop data road map and info management strategies; focus on complex data integration, and drive use of our data reference model. This area doesn’t work in isolation. We love data and we feel the same about integration and our assignments prove it.

There’s room to grow in all of it.

Job Description

Network Services is looking for a Senior Data Analyst to join our Service Management team. This individual will develop and maintain data management and reporting solutions to support Network Services risk management stakeholders and supporting teams.

• Works as part of a team under guidance of senior manager to design, develop and support data management and presentation solutions.
• Provide a broad range of data management and analysis functions including data warehousing, data modeling, ETL, data quality assessment, data profiling and data provenance and lineage.
• Collaborate with risk management and supporting engineering/delivery teams to elicit information and articulate requirements.
• Ensure data is maintained in compliance with enterprise data standards, policies and guidelines.
• Perform regular code upgrades and associated change management activities (requires occasional after-hours contributions).
• Contribute to technical system activities such as implementations, upgrades, troubleshooting and incident remediation as required.
• Identify opportunities to automate data management, refresh and distribution capabilities.
• Leverage APIs to integrate and process data collected from various sources for staging in data mart.
• Leverage infrastructure subject matter expertise to assist consumers with interpretation of data and practical applications.
• Subject matter will include physical network infrastructure, virtual instances, OS software/firmware, risk factors (currency, vulnerability, configuration, support), product lifecycles and standards, service-related financials and project delivery tracking.
• Potential to develop reporting and interactive data visualization presentations.
• Participate in knowledge transfer within the team and partners.
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends.

Requirements

• University or Post-Graduate Degree or equivalent experience.
• Strong academic background (e.g. computer science, data management/data science).
• 5+ years working IT experience.
• Practical working experience in a data management, analyst and/or reporting role.
• Excellent verbal and written communications skills and ability to communicate technical information to both technical and non-technical audiences.
• Strong MS SQL experience – data management, ETL, scripting, T-SQL, reporting services, development of complex efficient queries.
• Working experience with data visualization tools is highly desirable.
• Programming and scripting experience would be an asset (PowerShell, R, Python, REST, JSON).
• Ability to leverage APIs for data extraction.
• Knowledge of IT service management frameworks, tools, processes and procedures.
• Advanced MS Excel proficiency is expected.
• Previous experience working with an Agile style approach to development and delivery is an asset.
• Experience in networking technology is an asset.
• Familiarity with TDs infrastructure technology standards and/or architectural design practices would be an asset.
• ServiceNow inventory and process automation experience an asset.
• Technical network infrastructure build, engineering or architecture experience an asset.
• Must be flexible and thrive in an environment of rapid change.

Additional Information

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking,

Hours: 37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


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