Data Analyst - Infrastructure & GIS

Data Analyst - Infrastructure & GIS

About PSD

PSD is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.

As we continue to grow our team, we are seeking a full-time Data Analyst-Infrastructure & GIS to join our consulting team. 

Role Description

The successful candidate will provide tactical support for the organization by collecting, integrating, and manipulating client supplied infrastructure, financial and/or GIS data within the organization’s proprietary databases and analytical modeling tools. Direct communication with clients, providing support and training, will also be required. This person will be able to demonstrate skills related to accuracy, attention to detail, and the ability to complete time sensitive confidential client data and configuration projects.

Responsibilities & Duties

• Analyze, leverage and manipulate significant amounts of client infrastructure and GIS data with high attention to detail and accuracy
• Develop and recommend a data implementation strategy according to system requirements, client requirements, and industry best practice
• Plan, track and communicate throughout data implementation project
• Configure software and provide software support, testing, troubleshooting and training
• Communicating with clients and presenting data as required
• Work with Clients to develop and recommend data implementation strategies
• Provide software testing and support as required  
• Communicate with internal and external stakeholders to interpret, document, resolve and/or escalate issues in a timely, professional and customer centered manner
• Demonstrate and apply knowledge of appropriate tools and resources to develop training content for clients.
• Ability to be trained as a trainer to deliver training content/software configuration for clients on PSD products.
• Other duties as assigned.

Qualifications

• College or University Degree in Information Management, Environmental Studies, Geography, GIS, Accounting or related program.
• 1-3 years of experience in a related field.
• The ideal candidate will be familiar with cloud software environments and be at the intermediate or expert level with technologies (MS Excel, MS ACCESS and have intermediate knowledge (experiential/educational) of GIS software and/or relational databases Query Languages (such as SQL). 
• Experience working with clients in a software support/training environment.  
• Knowledge and/or experience with Municipal Infrastructure Data/Asset Management/GIS Data and Systems
• Attention to detail and excellent communication skills is significant in this role
• Knowledge and experience with GIS software (QGIS, ESRI suite etc.) and analytical tools 
• Experience with reporting software tools is a significant asset.
• Excellent customer service skills 
• Comfortable working in an individual and team goal-oriented role.
• Comfortable facilitating meetings or training sessions with various client contacts.
• Effective organizational and time management skills essential.
• Deadline driven individual with strong verbal and written communication skills, attention to detail, creative, and able to collaborate with team members with professionalism and tact.

Recruitment Process

All resumes will be reviewed for experience working with key technologies. Only those who qualify will be contacted for an initial screening interview. We strive to provide a quick recruitment process, but to find the right candidate for the job the process may take up to a month to complete. We make every effort to follow up with every candidate regarding the next step in the process.

Phone Interview

If you are invited to a screening interview you will discuss your experience with one of our HR team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and impact we have.

 Virtual Interview

Candidates invited to an in-person virtual interview will meet with the department Manager and a member of the HR team. This will allow the candidate to get to know the team as well as learn more about our processes, culture and growth opportunities we have at PSD. 

Why work with us?

Employee personal and career growth is important to us and we will encourage you to pursue the things you care about.  We have a mentoring program that matches you with a peer in your department for your first three months to ensure you get fully acquainted with your position. We also encourage continuous learning through a Training & Development program allowing our employees to fully explore their interests and contribute to different product and service development teams at PSD.

Employee Benefits

• Competitive Salaries
• Full Benefits Package
• Relocation Assistance Program
• Company Matched RRSP Contributions
• Flex Hours & Paid Time off
• Social and Charity events and initiatives

Burlington Ontario is centrally located within just 1 hour of downtown Toronto and Hamilton, ON, and Buffalo, New York. Burlington hosts some of Ontario’s top festivals and events and is home to the Royal Botanical Gardens and beautiful boardwalks along the shore of Lake Ontario.

PSD is an equal opportunity employer. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.