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Scrum Master

by J.D. Power

Location: London, ON
Date Posted: Jan 25, 2022
J.D. Power

Job Description

Scrum Master

The Role: 

The candidate for this position will act as a Scrum Master for the organization which has multiple Scrum teams that are at varying levels of Agile maturity. The candidate will be responsible for implementing Agile best practices in all assigned Scrum teams and will also be responsible for working with stakeholder organizational leaders to ensure that individual team activities are aligned with overall business objectives. The candidate will be an experienced Scrum Master who has a positive servant leader attitude and experience with multiple teams in Product /Project oriented settings. The candidate will be a dynamic and effective coach capable of leading Agile teams in the delivery of high quality solutions while emphasizing collaboration, team self-management and ensuring flexibility to adapt to the Agile principles that will achieve the business goals of JD Power.



  • Providing all support to the team using a servant leadership style wherever possible and leading by example.
  • Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values.
  • Mentors the team to become self-organized based on the scrum values of commitment, focus, openness, and respect.
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
  • Effectively communicates roadblocks and removes impediments or negotiates with other areas in prioritizing work.
  • Fosters and motivates a culture of openness, collaboration, and continuous improvement.
  • Collaborates with multiple stakeholders in order to drive execution of product roadmap and partners with other teams to source, allocate and coordinate resources.
  • Mediates and facilitates resolution of conflicts between team members and keeps team meetings focused and productive.
  • Coordinates the agile team's daily standups, retrospectives, sprint and release planning and provides guidance to estimation and grooming.
  • Develops agendas and summarizes key meeting discussions and decision.
  • Builds strong communication channels with stakeholders and cross-functional teams.
  • Improves transparency by assisting with communication on the status of milestones and managing expectations.
  • Works with product owners to understand and refine complex business problems into a prioritized backlog.
  • Compile, analyze and present statistics about time estimation accuracy, team velocity and burndown rate to development team and management each sprint.
  • Helping the team and the product owner to find a suitable Definition of Done and Definition of Ready.
  • Contributes to forecasting and planning of deliverables based on metrics for a release; Manages the creation of the release documentation and process.


  • Degree in Computer Science or equivalent combination of education and work experience.
  • 5+ years of Scrum experience in a Scrum Master capacity.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Excellent verbal, written and interpersonal skills with a high comfort level presenting to a variety of audiences including senior management. Excellent communication and coaching skills.
  • Hands on experience with agile software development along with a demonstrated ability to lead distributed teams consisting of technologist and business representatives.
  • Strong ability to balance multiple priorities and respond to urgent issues and/or changes in priorities.
  • Support Scrum of Scrum reporting and planning, focusing on integration of scrum team schedules and work products.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  


Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  


Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  


Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year. 


We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.  


J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify. 


To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 


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