Team Lead, Supplier Quality

About the job

Reporting to the Director, Vendor Management the Team Lead, Supplier Quality will work cross functionally to serve as the subject matter expert for supplier quality. This may include but is not limited to manufacturing and CSR audits, manufacturing readiness, supporting the FAI process, first production run, root cause corrective action, onboarding a new vendor and supporting the approval process. This role will work closely with Product Quality, Product Development and lead the Senior SQE team.

In This Role You Will

• Lead the Senior SQE team
• Coordinate and lead Mfg. and CSR audit, review, and follow-up to ensure alignment and corrective actions are managed and followed through
• Support the vendor sourcing qualification process
• Lead and support the vendor approval process for any new potential vendor: coordinate the resource to conduct a factory MFG & or CSR audit prior to new POs being issued
• Take new vendors through onboarding actions
• Lead Vendor Development Plans, including the ongoing development activity for top suppliers focused around areas where improvement is required or can support the development of StarTech.com and vendor relations
• Lead the New Product Quality Introduction, ensuring product readiness with onsite visits
• Interact cross-functionally with various internal contacts including Vendor Management, Product Management, Supply Chain (logistics escalations & rework schedule), Product Development (NPI) and Product Quality

Your Qualifications

• Bachelor’s degree in Engineering (Electrical/Electronics, Mechanical) or: 3- or 4-year Diploma in a Business/Commerce, Engineering or Supply Chain Management discipline
• College, University, recognized technical institute and or Certified Quality Engineer
• Minimum of 5 years’ experience in Quality and or Supply Chain, Purchasing or other directly related experience
• A minimum of 3 years experience in leading a team
• Experience in root cause and corrective action (RCCA) techniques such as Six Sigma, Ishikawa (Fishbone) and 5 whys
• Experience or certification in industry continuous improvement processes
• Excel and SharePoint proficiency
• Strong analytical, problem-solving skills, technical aptitude and decision-making ability
• Strong demonstrable knowledge of manufacturing process and production equipment
• Strong verbal and written communication skills; ability to write technical documents in English
• Experience with manufacturing audits and CSR audits
• Experience developing processes
• Familiarity with production process (CP, SOP, SIP, Tooling) is required
• Ability to comprehend the technical and functional aspects of a product

Nice-To-Haves

• Ability to speak Mandarin

What We Offer

• A comprehensive training program
• Comprehensive Benefit Plan and RRSP Matching
• Competitive Vacation Policy
• Fitness Subsidy
• Training and Development Program
• Paid Charity Day and Regular Company Fun Events
• Casual Dress Code
• Bonus Plan

How to Apply--Please select the one that works best for you!

1. Submit your resume in confidence by applying on-line directly to startech.com/careers
2. Apply via our LinkedIn posting on our LinkedIn Careers page com Careers

Please submit your application by Wednesday, December 15 - 4:30 pm ET.

About Us

We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in opportunity, teamwork, empowerment, and curious minds always asking what if. Not only does our commitment to the exceptional deepen relationships with our partners and customers, it also ignites connection within our team.

Born and raised in London, Ontario, Canada and now taking on the world, we are a vibrant and growing tech company with a proven track-record of success. StarTech.com makes it easy for IT professionals around the globe to identify, find, get and use the hard-to-find connectivity parts they need to enable and enhance their technology solutions.

Operating in 23 countries globally, we are honoured to be named by Kincentric in 2019 as one of Canada’s “Best Employers” as well as “one of Canada’s fastest growing companies” for a ninth year in a row by “Profit 500”.

StarTech.com is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, StarTech.com will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


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