Senior Solutions Analyst

Internal Title:  Solutions Analyst

Location:  London, Ontario

Reports to: Solutions Analyst Manager

The Role: 

The role of the Solution Analyst is to initiate, execute and support the development of new and revised business processes and functional requirements for the effective application of Autodata’s solutions and technology. This Solution Analyst will work closely with the sales team and clients to elicit, analyze, specify and validate the business and functional requirements. The SA will also be responsible for gaining and maintaining a thorough understanding of offerings and providing best technical practices and knowledge to support the design and implementation of technology solutions. This may be accomplished through consulting interviews and a variety of Use Case models or modeling tools.

Additionally, Solution Analysts will apply proven communication, analytical, problem-solving and facilitation skills to help support the development process and ensure that project deliverables are met according to specifications.

Responsibilities:

• Collaborate with the Solution Consulting team, Architects and project sponsors to clarify/refine project scope and vision
• Conduct interviews and product analysis to understand and assemble quality user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios and other methods
• With the Creative team and user specialists, lead UI workflow of the project
• Translate conceptual business requirements into functional requirements using standard templates
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Work with stakeholders and project team to prioritize collected requirements
• Where necessary, guide the development of prototypes
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Manage requirements tracking, modifications and improvements
• Remain connected throughout the project lifecycle to ensure the vision is maintained
• Manage and track the status of requirements, enforce, and redefine as necessary
• Manage and communicate changes, and enhancements verbally or through written documentation, to all stakeholders
• Ensure all new or changed requirements are signed off by client
• Organize and lead the requirements review sessions internally and with the client
• Contribute to the development and/or improvements in SA practices, processes and methodologies
• Consult in the development of test strategies, scenarios, execution and support during business acceptance testing
• Work with sales organization and clients to understand client needs, vision, project scope and design solutions
• Create high level requirements documents appropriate to the sales phase and strategy, as required
• Assist with responses to client proposal requests (RFIs/ RFPs/SOWs), where needed
• Work with clients to elicit requirements and propose solutions
• Create and maintain client relationships
• Build and maintain relationships with the internal delivery team
• Communicate and negotiate requirement scope with client, as necessary, with input from internal delivery team.

 Qualifications:

• Experience as a Solution/Business Analyst
• Experience in an Information Technology environment
• Bachelor’s degree in Business, Computer Science or related discipline, or equivalent experience
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and SDLC
• Experience with requirements specifications in both technical and user-friendly language
• Demonstrated knowledge and use of business analysis methodologies and tools
• Good understanding of PC skills and hands-on experience in creating diagrams and presentations with the Microsoft suite of products
• Working knowledge of a variety of programming languages including JAVA, .net, HTML, an asset
• Highly self-motivated, self-directed and able to exercise independent judgment, take action
• Excellent analytical, mathematical and creative problem-solving skills
• Excellent active listening, interviewing, oral communication, documentation/writing and diplomacy skills
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment, with multidisciplinary teams
• IIBA certification considered an asset

The merger of Autodata Solutions with J.D. Power – announced in December of 2019 – created a valuable combined resource of data and analytics for the automotive industry. The integrated organization operates under the J.D. Power name and includes the brands Autodata Solutions, ChromeData and UnityWorks. As our collective company expands, we continue to build upon our industry-leading source of automotive data, analytics and software solutions.

We’re proud of what we do. At Autodata Solutions, we transform complex data into marketing and sales solutions for the automotive industry. Our innovative technologies enable industry partners to optimally support and promote sales. For over 30 years Autodata Solutions has been a trusted and proven partner to the automotive industry. We house over 700 employees throughout five locations in Canada and the U.S.

When you work for Autodata Solutions, you join a team of dedicated professionals who look for new ways to raise the bar. Our corporate culture is results focused, and our offices are informal with the goal of inspiring collaboration and outside-the-box thinking. It takes talent and ambition to meet the challenges of our rapidly evolving market — and that’s all part of the fun.

To all recruitment agencies: Autodata Solutions does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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