London Tech Jobs

Quality Technician

by Trojan Technologies

Location: London, ON
Date Posted: Sep 10, 2020
Trojan Technologies

Job Description

Quality Technician



To continually improve the customer experience by driving continuous improvement activities through the use of daily management and our defined quality processes.



  • Perform visual/operational evaluation and document findings of returned field components & assemblies
  • Ability to apply critical thinking to effectively perform product evaluation and classification of returned product
  • Support the Service Department by providing timely feedback on returns, when requested
  • Provide effective input to adjudication of warranty claims
  • Support the Quality Assurance Specialists, Service Dept. and Engineering Dept. in identifying product quality/reliability improvement opportunities
  • Work with product suppliers to obtain return approval and product credit, where applicable
  • Perform basic statistical analysis to identify quality and reliability trends
  • Execute gauge and calibration process; notification of calibration requirements, calibration scheduling and arrangements.
  • Provide support to the part qualification process



  • Strong team acumen and ability to work collaboratively in a cross functional environment
  • Attention to detail and tactical execution
  • Ability to communicate effectively with multiple stakeholders in a global environment
  • Self-motivated and able to manage concurrent, conflicting priorities



  • Diploma or degree in a technical discipline (Mechanical/Electrical)
  • ASQ-Certified Quality Technician/Engineer preferred (or working towards)
  • Ability to interpret engineering drawings, specifications and regulatory standards
  • Strong metrology/GD&T skills (CMM experience considered an asset)
  • Strong verbal and written communication
  • Able to create concise technical reports and summaries
  • Strong problem-solving skills, troubleshooting ability, with experience in a variety of manufacturing processes
  • Ability to multi-task and make informed, timely decisions
  • Knowledge of Quality Management Systems
  • Basic/Intermediate skills in MS Office
  • Self-driven, ability to work with little direct supervision


Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.