Instructional Designer (12 Month Contract)

The Instructional Designer (ID) is responsible for analysing, designing, developing, implementing, and evaluating engaging learning solutions for Canada Operations and Business Enablement (COBE). The ID collaborates with their peers, leaders, business partners, subject matter experts (SMEs), and Learning Relationship Managers (LRMs) to deliver innovative, learner-centric training programmes that support business goals and promote a culture of continuous learning.

What you will do:

Collaboration

• Partner with business leaders, SMEs, and LRMs to analyze learning needs and define objectives for diverse audiences.
• Facilitate needs/gap analyses to identify opportunities for improved learning experiences and performance outcomes.
• Communicate with cross-functional teams and business areas to ensure alignment and accuracy of content.

Design & Development

• Apply adult learning principles and instructional design methodologies to create instructor-led, blended, and digital learning materials (eLearning, facilitator guides, videos, job aids, simulations).
• Use advanced authoring tools (e.g., Articulate 360, Vyond, Camtasia, Snagit) to develop interactive and accessible content.
• Integrate accessibility standards (e.g., AODA) and inclusive design practices to ensure all learners can engage effectively.

Project Management and Organization

• Develop and communicate schedules, managing multiple projects and priorities in an agile, demanding environment.
• Oversee review cycles, gather feedback, and document processes for audit and continuous improvement.
• Maintain organized digital files and adhere to team standards for knowledge management.

Evaluation & Improvement

• Measure training effectiveness using recognized models (e.g., Kirkpatrick), analyze feedback, and iterate solutions for optimal impact.
• Pilot innovative programs, report results, and adjust content as needed.

What you will bring:

• Post-secondary education in Adult Education, Instructional Design, or related field; or 5+ years’ instructional design experience.
• Proven expertise in applying adult learning theories, instructional design methodologies, and digital learning trends.
• Knowledge and application of various instructional design methodologies and techniques.
• Willingness to keep current with the latest technologies and learning trends.
• Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
• Proficiency with eLearning design tools (e.g., Articulate 360, Snagit, Vyond).
• Experience with Learning Management software (e.g., SumTotal, Geo learning) and Knowledge Management software (SharePoint, CRM) is an asset.
• Exceptional customer service and negotiation skills.
• Demonstrated ability to engage learners through creativity.
• Experience developing effective training materials including presentations, facilitator guides, storyboards, eLearning lessons, and simulations.
• Excellent written and verbal communication, with attention to detail, accuracy, and active voice; skilled in plain language.
• Demonstrated creativity, innovation, and ability to simplify complex information.
• Demonstrated ability to communicate and collaborate with various peers and leaders across business functions and departments.
• Effective communication, facilitation, and stakeholder engagement skills.
• Excellent organizational, project management, and time management abilities.
• Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.
• Ability to multi-task and problem solve within a fast paced, high-tech work environment.
• Ability to work independently and collaboratively, responding positively to change.
• Commitment to diversity, equity, inclusion, and accessibility in all learning solutions.
• Bilingualism is an asset (fluent in French and English).
• Experience in insurance, investment, or financial services is an asset.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.  The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $56,900 - $94,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to?$2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan,?share ownership program and additional?investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.