Director, Digital Solutions

At Trojan Technologies, we believe there’s nothing more essential than delivering clean water to the world. That’s especially true in this critical moment, when the world’s supply of clean water is under substantial stress due to industrialization, increasing demand, and rising biological and chemical contamination. Our mission is to stem that tide: to ensure greater water confidence and environmental stewardship for people, industries, and municipalities, improving the lives of over one billion people globally.

As part of our global team, you’ll work alongside customers from municipalities to pharmaceutical and food and beverage companies to build creative, sustainable solutions. You’ll also find a welcoming and supportive team that listens to your ideas and allows you to follow your strengths. All of us feel privileged to work on innovative technologies that bring clean water to the world—we hope you will, too.

Trojan is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

Job Summary:

We are embarking on an enhanced journey to implement a digital product strategy to support customer connectivity and value creation for our UV systems business and the Director of Digital Solutions will be the Captain! This role will contribute to service growth, increased customer intimacy and digital product development to increase growth and profitability of our business.

Key Responsibilities:

• Build the digital team from the ground up including support from Software, Business Development, IT, Data Analytics, etc. and create an inclusive, successful environment where people can thrive and where fail fast and learn is encouraged!
• Design customer centric digital solutions, with a focus on improving hardware harmonies to build customer value and expand the service value over the life cycle of our UV equipment
• Function as a project manager to ensure that short and long-term achievements are reached by putting in place counter measures when off-track

Relationships:

• Sales and service leaders across various verticals and geographies
• Strategic Marketing and UV Equipment Product Management teams
• Lead a digital team (Software, Commercial (BDM), IT support (TAC), Data Analytics) of cross functional fields including hardware/software R&D, IT support, data analysts and business development
• Product management collaboration / alignment including field service for product execution.

Here are some way's success may be measured in this role!

• Commercial financial goal achievement including connections, adoption and growth
• Product Roadmap OTD achievement and technology sustainability
• Grow # of connected systems < 100 to ~500 within 24 months
• Define and implement product strategy to cascade digital into the mainstream for system sales and to enable improved service strategies
• Increase # of service contracts in NA via increased performance using digital insights

Qualifications:

• Business or Engineering degree required. MBA preferred.
• Experience implementing a digital solution strategy within a large B2B organization, specifically in a manufacturing environment
• Experience with products that involve both hardware and software
• Leadership, organizational and process implementation skills
• Commercial, Business Development related experience

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.


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