Professional Service Consultant – Fixed Ops Consultant

About Us:
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

Essential Duties and Responsibilities:

. Consult with executive level management to evaluate business goals, dealership (group) strategies and consulting visit objectives.  Evaluate dealership knowledge and their current level of process and product utilization.

. Work individually or partner with Executive Coach to identify process workflow gaps and create solutions and best practices that drive dealership efficiency, system utilization, margins, sales, productivity and revenue.

. Provide solution training via: one-on-one coaching; one-to-many coaching; and presentations to dealership senior management. Training includes, but is not limited to, CDK product education and setup changes, business workflows, and best practices that correspond to the workflow/process improvements being implemented.

. Recommend additional CDK solutions, when client is a CDK client.

. Complete paperwork and Action Item trip reports in designated timeframe. Recommend additional CDK solutions to client based on processes and business needs. Manage recurring contracts to ensure services are scheduled and delivered in the appropriate time frame.

Salary Range

$70,000.00-$90,000.00

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.

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