Advertising Enrollment Specialist (Remote)

External Title: Advertising Enrollment Specialist

Location: London, Ontario, Canada (Remote)

Duration: 3+ month contract

The Role: 

The Advertising Enrollment Specialist facilitates the tracking of digital advertising campaigns from dealer opt-in through all stages. In addition to data entry, the specialist also maintains copies of documents necessary for the enrollment process, conducts verification of all data, ensuring accuracy and timely entry of information. The specialist shares essential summary updates with our clients and the internal team as necessary. 

Responsibilities:

Enrollments Processing (2+ weeks/month)

• Download form submissions from Formstack & reformat to fit trackers
• Review/verify dealer selections (address missing info, verify dealer code and Business Centre)
• Verify Always On Provider for Paid Search enrollments; escalate discrepancies for follow up
• Record details in Billing Tracker (1 per campaign, includes data for all digital advertising partners)
• Record details in Provider Trackers (enter campaign data into 28 trackers, 1 per provider)
• Forward individual enrollment confirmation emails to Provider(s)
• Modify enrollment data as needed to accommodate client change requests

Process change requests, which impacts our data flow

• Ongoing QA to ensure consistency across all data sources - Formstack, Billing Tracker, Provider Tracker(s), Confirmation Email(s)
• Compare data in each document to identify and address discrepancies. For example; original dealer enrollment data might reflect a different budget amount than what was requested by another client. Changes must be accurately documented and communicated to all impacted stakeholders

Qualifications:

• Post-secondary education
• Advanced skills in Microsoft Office specifically MS Excel (pivot tables, formulas, vlookups, etc) required
• Demonstrated ability to analyze, interpret and draw inferences from research findings and prepare reports
• Demonstrated ability to work independently in a fast-paced environment while remaining calm and professional
• Database management skills including querying, reporting, and document generation
• Excellent organizational skills and must be detailed oriented
• Positive, friendly, approachable disposition
• Ability to work with multiple priorities

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

Truth that Transforms: At J.D. Power, we amplify the voice of the consumer, and help brands improve the value of their products and services. Our capabilities empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that improve customer loyalty and advocacy. Our success is driven by how much we help companies improve the customer experience. But data is only as powerful as the analysis and insights tied to it—and we put that power in the hands of our clients through our interactive reporting platforms. The data, analytics, insights, best practices, and action plans clients need are available whenever and wherever they need them, to help them make data-driven decisions that will improve their customer experience and drive positive financial results.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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