Partner Manager

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.? 

The Role:? 

The Partner Manager has the day-to-day responsibility to maintain the personal relationship between J.D. Power, Autodata Division, the client, and program partners. Partner Managers will be specifically responsible for the program partners that are assigned by management to their personal portfolio. Partner Managers are the primary point of contact for the client regarding their assigned program partner(s).

?What You'll Be Doing in This Role: 

• Day-to-day account management of assigned program partner(s)
• Work with program partners, internal support teams, and clients to address issues/concerns/questions
• Work with client to identify and correct program pain points
• Complete special projects and process improvements at client and/or management direction
• Field interest from non-certified partners and determine if they should be considered for certification
• Onboard new partners as they are identified and facilitate the necessary program integrations for program certification
• Identify partner products and services that could be brought into the program to increase client revenue
• Negotiate product pricing with partners on all products in the program with the objective to increase client revenue
• Liaison between Autodata and partner legal teams to complete Scope of Work documents
• Uphold certified program rules with assigned program partner(s)
• Proactively monitor, grow, and be accountable for managing client program partners.
• Develop and communicate internal and external reporting, forecasts, analysis, and presentations for Partners and prospects

• Qualifications of this Role: 

• 5+ years Account Management experience
• Business-to-business sales experience
• Automotive digital marketing experience (dealer’s websites, digital advertising, leads management)
• Superior Microsoft Office Suite skills, particularly with Excel and PowerPoint
• Customer service oriented with excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment and respond to urgent requests when necessary
• Self-starter who can work autonomously and effectively solve problems as they arise
• Innovative
• Excellent follow-up skills
• Able to communicate clearly with all levels of associates; Managers, Partners, Clients, Peers

• Company Mission 

  J.D. Power is?clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges. 

  Our Values? 

  At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture. 

  Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals,?each and every?member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

  Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

  
  Team Driven - At J.D. Power, we are one?team?and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. 

   

  J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

  J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

   

  To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.