Senior Systems Administrator

Senior Systems Administrator

About Jones Healthcare Group

Jones Healthcare Group is a world-class provider of advanced packaging and medication dispensing solutions. With over 100 years serving health and wellness markets, the privately held company is moving through an aggressive growth strategy with plans to invest $20 million into the business over the next two years.

“Over a century ago, Jones provided apothecary packaging to help pharmacists safely dispense medication to patients,” says Ron Harris, President & CEO at Jones. “One thing has never wavered since our beginning: we have always been focused on wellness. It’s in our DNA.”

Through its four business units—Cartons & Labels, Packaging Services, Canadian Pharmacy and Medication Adherence —and its three European subsidiaries Venalink UK, Venalink Spain, and MEDI-Clear, the company brings a unique expertise across health sectors to its customers. And, with a continued vision to advance healthcare with progressive packaging platforms, Jones puts consumer well-being first while responding to evolving market needs.

For more information, please visit www.joneshealthcaregroup.com.

Summary of position

The Senior Systems Administrator will lead the management and maintenance of key data centre and network infrastructure to ensure the successful realization of operational targets.  As someone who has spent several years managing Active Directory, Windows based servers and network devices, the incumbent will understand how to assess technological risk, develop and propose a plan, and then execute that plan to move the organization forward.

If you love the idea of working with a diverse team of business and technology professionals to devise and implement innovative IT solutions that span facilities in multiple countries, then this role will be of interest to you. 

If you get excited about leading the charge in IT transformation and process improvement projects that support the modernization of critical technology infrastructure, then this position is a perfect fit for you.

If you are a natural hands-on problem solver with a keen eye for detail, then you’ll want to consider this opportunity.

Here are some of the different activities you’ll be asked to do:

• Own the design, installation, monitoring, maintenance, and support of all production and non-production data centre and network infrastructure.
• Plan and perform server OS and application upgrades, bug fixes, patches, backups, restores, and management of all data centre and network infrastructure.
• Develop new system and application implementation plans, risk assessments, contingency plans, and testing procedures to ensure operational reliability.
• Ensure high availability and acceptable levels of performance of key production assets to support a 24x7 manufacturing and distribution organization operating across multiple time zones.
• Provide after hours support for Infrastructure related emergencies as well as occasional weekend maintenance
• Coordinate with 3rd party data centre staff to manage all data centre infrastructure.
• Serve as the Tier 2/3 escalation point for helpdesk issues supporting multiple locations in Southwest Ontario, the UK and Spain coordinating with 3rd party partners as required.
• Participate in the organization’s disaster recovery plan (DRP) by developing, documenting, maintaining, and regularly testing procedures to recover key production assets.

If you’ve got:

• Computer Science Degree/Diploma or related education
• 5+ years of progressive work experience in IT, including exposure to both in-house and outsourced systems and solutions
• 5+ years of hands-on experience managing technology infrastructure (servers, storage, network), databases and operating systems in a Windows server environment
• Advanced knowledge of Windows Server (2003 and above) and Windows 10 operating systems
• Strong working knowledge of Active Directory and Group Policies
• Solid understanding of LAN/WAN networking
• Experience managing a VMWare virtualized environment
• Veeam experience is an asset
• Microsoft SQL Server experience is an asset
• Office 365 experience is an asset
• Cloud infrastructure (e.g. AWS, Azure) experience is an asset
• Prior experience implementing cyber security technology and configuration is an asset

We’d like to hear from you!

Please submit a cover letter and resume.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 519.451.2100 about your needs, and we will consult with you to ensure suitable accommodation is provided.

For all feedback on equity and accommodation needs, please also contact the Human Resources department.