User Experience Designer

Description

Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong User Experience Designer to join our team.

Why join us?

We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are especially proud of our double-digit growth in the midst of a global pandemic.

When you join Info-Tech you get access to unlimited opportunities for professional growth and development in your field of expertise or areas you are interested in. We promote learning to help you be a better professional and we will also pay for some of those certifications.

You will work in a highly collaborative team that functions efficiently even in a remote work setting. You will have flexibility to work from home, at the office (located in London / Toronto Ontario and quite fun), or in a hybrid mode.

We offer great competitive salaries, benefits plan, and RRSP matching plans.

The Role

The user experience designer will be responsible for working with stakeholders, gathering requirements, and translating research that forms a core part of Info-Tech's product offerings into informative and supportive visuals. The role requires familiarity with qualitative research methods including usability testing, as we grow our UX research capabilities.

The ideal candidate is a user experience designer who follows human-centered design principles, has a keen interest in usability and inclusive design, and a desire to hone your skills in UX research.

Key Responsibilities:

• Display expertise in clarifying abstract or complex diagrams, charts, user flows, journeys, wireframes and UI mock-ups, and prototypes.
• Portfolio highlighting multiple projects and your direct contributions.
• Familiarity with a user-centered design process in an agile environment.
•  Ability to use/learn a variety of software (e.g.: Figma, Jira, Sketch).

Who would be an Ideal Candidate?

The ideal candidate will have/showcase:

•  Bachelor’s degree in Experience Design, or post-secondary and equivalent practical experience.
•  3+ years of experience

Planning and Presentation Skills

• Demonstrate an understanding how technical constraints, business requirements, and user feedback affects design.
• Proficiency in communicating user research findings with cross functional partners.
• Experience collaborating with teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process.

Interaction Design Expertise

• Excellent problem-solving abilities and familiarity with the opportunities and limitations of designing for platforms such as desktop and mobile.
•  Get to know, then advocate for the end user.
•  Develop effective accessible and inclusive user interfaces (UI) and user experience (UX).
•  Assist in estimating resource needs and timelines.

Research Competency

• Understanding of how findings affect product design requirements.
• Familiarity with design, set up, and implementation of research projects utilizing various methods including but not limited to interviews, usability studies, contextual inquiry, and surveys.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
•  Presentation of research findings through written reports and live presentations.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.


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