Communications Officer, Clinical Research Programs

by Western University

Location: London, ON
Date Posted: Sep 19, 2023
Western University

Job Description

Communications Officer, Clinical Research Programs

About Western

With an international reputation for success, Western ranks as one of Canada's top research-intensive universities. Our research excellence expands knowledge and drives discovery with real-world application. Western also provides an exceptional employment experience, offering competitive salaries, a wide range of employment opportunities and one of Canada's most beautiful campuses.


About Us

As part of Schulich’s Research Department, the Clinical Research portfolio is comprised of different services, programs, and partnerships. Clinical trials, training programs, quality improvement, biotechnology and medical technology innovations, and digital health are key areas of clinical research, and part of an expanding mandate at the Schulich School of Medicine & Dentistry.


The Communications Officer will coordinate content that increases awareness of the activities, services, goals, and achievements of the Clinical Research portfolio within the Schulich School of Medicine & Dentistry. The role will be responsible for coordinating the development and execution of communications plans and initiatives in support of the portfolio’s priorities and various partnerships. Working within the Schulich Marketing & Communications Department, the role will operate in consultation with the Associate Director, Clinical Research, managing communications to engage and inform key stakeholders (e.g., faculty, staff, learners, alumni, service users, and the Clinical Research portfolio’s partners) via various channels including social media, web, print, and email.  The role will have responsibility for planning, coordinating, developing, and executing various web-based communication / web design efforts to enhance user experience.  The Communications Officer will ensure appealing and impactful designs are developed that fit the Clinical Research portfolio’s goals, in alignment with the Schulich Medicine & Dentistry’s marketing and branding strategies and guidelines.


-   Undergraduate Degree in a relevant field such as Communications, Marketing, Information & Media Studies, English, Journalism or other related program
-   Certificate in digital communication, graphic design and/or web design preferred

-   3 years of experience in a communications, marketing, public relations, reputational management, and/or social media management role
-   Experience specific to projects in print, media, web, advertising, and social media preferred
-   Experience in an academic or research-related environment an asset

Knowledge, Skills & Abilities:
-   Knowledge of and ability to advise on the appropriate development and use of social media platforms relevant to researcher, academic, and general populations
-   Compelling and persuasive communication skills to engage individuals and teams inside and outside the University
-   Ability to analyze metrics and consider past communications to craft engaging written communications using social media or other appropriate channels
-   Demonstrated strong attention to detail, accuracy, and proofreading abilities
-   Ability to organize, plan and manage events of various sizes; familiarity with the logistics required for large scale and virtual events
-   Self-motivated with the ability to work independently and problem-solve while balancing a variety of ongoing projects
-   Strong computer skills, particularly with Microsoft Office and Adobe suites, and social media and content management platforms, and the proven ability to learn new programs quickly
-   Ability to ensure confidentiality and privacy is maintained through the appropriate retention and destruction of information
-   Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
-   A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
-   Professional manner, tact, diplomacy and discretion in dealing with various stakeholders and colleagues, including senior management
-   Ability to evaluate issues, recognize potential problems and take action to proactively resolve issues

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.