Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Location: | London, ON |
| Date Posted: | May 17, 2023 |
Job Description
Your keen interest in technology and ability to research and suggest new approaches, as well as learn and adapt to new technologies, are among your strengths as a Business Systems Analyst and will drive your success at London Hydro within our Information Technology Department.
Reporting to the Program Manager Enterprise Applications, or designate, you will participate in operational system support and project activities to ensure the delivery of high-quality information systems solutions to London Hydro’s business users and customers. With this goal in mind, you will apply your knowledge of, and experience with, complex technologies to support and enhance one or more solutions in areas such as web/mobile applications and enterprise applications.
JOB DUTIES
As part of your responsibilities as a Business Systems Analyst, you will:
QUALIFICATIONS
The qualified Business Systems Analyst we seek for this opportunity must be able to meet the following requirements:
NOTE: Please note that applicants who receive any conditional offer of employment from London Hydro will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. London Hydro will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.
About London Hydro
For over a century, London Hydro has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 166,000 homes and businesses, and continue to improve the way people live and work.
Living in London offers many lifestyle benefits. Develop your career at London Hydro.
Watch the short video below for more details!
https://www.youtube.com/watch?v=yEdz7h_2qYU&t=2s
For more information, and to apply:
To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at www.londonhydro.com. If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname), by Monday, June 5, 2023, to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (quote BSA in the subject line and ensure that you attach your resume): jobs@londonhydro.com. The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. An education check will also be conducted.
London Hydro is an equal opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.
In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.
Reporting to the Program Manager Enterprise Applications, or designate, you will participate in operational system support and project activities to ensure the delivery of high-quality information systems solutions to London Hydro’s business users and customers. With this goal in mind, you will apply your knowledge of, and experience with, complex technologies to support and enhance one or more solutions in areas such as web/mobile applications and enterprise applications.
JOB DUTIES
As part of your responsibilities as a Business Systems Analyst, you will:
- Support and assist HR business users in maintaining and monitoring HR applications including Success Factors, UKG, Workforce and other Enterprise applications as assigned.
- Work with SaaS Vendors to support and maintain required environments and changes, including communicating plans and changes to business users and various integrated processes and systems.
- Respond to end-user support requests and issues. Analyze errors and discrepancies in systems and processes, and provide resolutions or make recommendations.
- Configure and modify configuration parameters and system processes based on user needs.
- Liaise with vendor support on escalated issues and project implementations.
- Manage and maintain analytical data and respond to requests for information. Develop complex queries/scripts to support information needs. Develop and maintain reporting systems to make operational and business intelligence data accessible to users.
- Interact with internal business users and external organizations to understand and support the needs of London Hydro’s operations and relevant processes.
- Maintain up-to-date documentation of existing systems and issues. Provide ongoing training to end-users of systems. Analyze and document detailed business requirements for new or changes to existing solutions
- Develop process flow models to provide a clear understanding of existing business processes and system interactions as well as changes to support process improvement and integrate corporate objectives. Create and execute test plans to validate the correctness of information systems solutions and ensure that all business requirements have been sufficiently met.
- Adhere to all Occupational Health and Safety Act rules and regulations, the IHSA's Electrical London Hydro's health and safety program.
QUALIFICATIONS
The qualified Business Systems Analyst we seek for this opportunity must be able to meet the following requirements:
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field from a recognized university, or equivalent.
- Excellent communication, analytical and documentation skills with ability to communicate technical subjects clearly to non-technical users.
- Ability to work closely in a team environment with both business users and developers, as well as independently, with changing priorities.
- Ability to appropriately manage, communicate and present issues to the management team.
- Proficiency in supporting and maintaining HRIS Applications (HR, Payroll and LMS processes).
- Experience working with Databases, writing complex Oracle SQL queries/packages and report writing. (Experience with Cognos BI, Crystal Reports, an asset)
- Technical skills including Oracle, PL/SQL, Javascript, AWS, Postman, GitHub, IIS, IBM MQ, Windows Scripting (Batch / Powershell / VBScript) and G Suite and a general understanding of DB concepts and SMTP, SFTP protocols. Experience with Integration development, testing and best practices in general. (SuccessFactors Integration Center, SAP Cloud Integration, UKG Import Tool, Workforce exports and imports considered an asset)
- Working knowledge of one or more of the following: Success Factors, Workforce Time Entry, UKG Pro payroll, Utility CIS/billing systems, SAP IS-Utilities, Meter Data Management (MDM) systems, JIRA, Docushare, and electric or other utility processes considered an asset.
NOTE: Please note that applicants who receive any conditional offer of employment from London Hydro will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. London Hydro will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.
About London Hydro
For over a century, London Hydro has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 166,000 homes and businesses, and continue to improve the way people live and work.
Living in London offers many lifestyle benefits. Develop your career at London Hydro.
Watch the short video below for more details!
https://www.youtube.com/watch?v=yEdz7h_2qYU&t=2s
For more information, and to apply:
To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at www.londonhydro.com. If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname), by Monday, June 5, 2023, to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (quote BSA in the subject line and ensure that you attach your resume): jobs@londonhydro.com. The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. An education check will also be conducted.
London Hydro is an equal opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.
In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.