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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Location: | London, ON |
| Date Posted: | Feb 19, 2024 |
Job Description
Senior Product Manager
Description
With over four million members, Voices is the world's #1 Voice Marketplace, allowing businesses to find, hire, and pay top voice actors. The world’s biggest brands trust Voices for their TV, radio, corporate websites and more. Last year, we launched exciting new AI Voice capabilities with human-realistic voices that will enable a new set of ways to better serve our customers. Voices has been rated as one of Deloitte’s Fastest Growing Tech Companies in Canada. At Voices, we prioritize customer needs and develop cutting-edge products that serve them. Senior Product Managers at Voices are tech-savvy pioneers, capable of solving the most difficult of problems facing our customers while identifying and championing solutions to solve the problems of tomorrow. As dedicated problem-solvers, Senior Product Managers leverage big data, agile principles, and human insights to reimagine the way a marketplace interacts, creating experiences that simplify and enhance our customers' lives.
Reporting directly to our VP, Product you will manage cross-functional product development teams, continually delivering value to our customers and stakeholders on significant areas of our platform. We are looking for individuals with a strong affinity for creating amazing digital products and delivering outstanding experiences to our customers.
Responsibilities:
- Develop the product vision, strategy, and roadmap to define requirements for new products and feature enhancements to develop a best-in-class product experience within a product portfolio.
- Define requirements for new products and ongoing feature enhancements, including prioritization and refinement of the backlog and roadmap within a product portfolio.
- Write and prioritize user stories and define acceptance criteria.
- Participate in frequent user testing and research sessions to validate the effectiveness of the product strategy with real customers.
- Identify and recommend improvements to processes that enhance our product development focusing on efficiency, speed, and quality.
- Train and onboard new team members on our product offerings, product operations processes, and procedures.
- Provide guidance and support to fellow members of the product team, leveraging your knowledge and expertise for shared success.
- Lead the execution of special projects as a senior member of the team, utilizing expertise and experience to ensure the successful completion and achievement of project goals.
- Sustain and expand a profound comprehension of our customers, encompassing their challenges, difficulties, aspirations, preferences, and thought processes.
- Sustain and expand a profound comprehension of our data, analytics, and how customers utilize our product. Continuously enhance our data collection and dissemination methods to galvanize product usage metrics.
- Sustain and expand a profound comprehension of the market and industry surrounding our business, our key competitors, the newest technology trends, customer behaviors, and their expectations.
Requirements:
- Bachelor’s Degree in Business, UX or Visual Design, Computer Science, or equivalent experience.
- At least 3 years of Product Management experience.
- Demonstrated experience over multiple years in creating and delivering products that are well-received by customers. You have either managed an entire product or platform, or significant components of it, and are confident in leading intricate, cross-functional projects.
- Demonstrated ability to write a good brief, build a business case, and persuasively communicate benefits, trade offs, assumptions, and dependencies set against the overall business context.
- Strong quantitative and qualitative skills; able to make data-driven decisions and provide recommendations to drive action.
- Strong analytical abilities including proficiency with multiple analytics and user data tool sets including tools like Salesforce, Tableau, Google Analytics, and SQL.
- Proficient with user-testing, UX metrics, frameworks, design sprints participation and user interviews.
- Proficient with Agile project management techniques, as well as tools like Asana, Jira and Confluence.
- Proficient with user insights tools (such as HotJar and Heap).
- Well versed with design tools like Figma, as well as design processes, design systems, and design best practices
- A proven leader, motivator, and effective decision maker with a detailed understanding of digital product management.
- Ability to establish and maintain a high level of credibility with different stakeholders, including senior leadership.
- Experience successfully delivering a software product or a series of features within a digital marketplace, SaaS solution, or similar digital environment (B2B or B2B2C).
- Bonus: Masters in Business Administration (MBA)
Voices values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, colour, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Accommodation
Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require an accommodation during the recruitment process.
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Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.
Voices thanks all candidates in advance. Only those selected for an interview will be contacted.
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