HR Manager

London, ON, CA, N6G 5C6

About CDK Global, Inc

CDK Global (NASDAQ:CDK) is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sales, financing, insuring, parts supply, repair and maintenance of vehicles. Visit cdkglobal.com.

POSITION SUMMARY

Provides location or geography-based HR support and guidance to our employees and leaders on a wide variety of front-line HR issues, including implementation of critical HR processes. Primary focus is on employee relations related matters. Serves as a strong partner in solving people related issues requiring decision making skills and solid judgment to contribute to a high performance culture. The HRM is expected to execute on the following key deliverables:

• Coach and consult employees and leaders on critical HR processes as needed (e.g., staffing initiatives, onboarding, performance management, development planning, rewards planning, policy interpretation); serve as a local extension of HR Business Partners to ensure desired outcomes are met; Provide recommendations on day to day problems and issues, escalating complex HR issues.
• Serve as a subject matter in employee relations to conduct investigations and lead cases to effective closure; Advise managers on appropriate corrective actions up to and including employee terminations
• Conduct exit interviews and review people analytics to recommend/ implement actions to proactively address and improve hot spot areas
• Recommend revisions to policies and practices to align with best practice, make CDK a great place to work and to maintain compliance
• Serve as a business partner to local employees re: career growth – provide personalized advice on building having effective development conversations and creating actionable plans, developing their personal brand, etc.
• Stay abreast of market conditions and ensures compliance with all federal, state and local employment laws; proactively partner with COEs to address issues (e.g., hot talent markets/ compensation and benefits trends in a geography) 
• Bring site leaders together to drive a unified site people strategy that aligns with functional people strategies; Would include working with a site/ geography-based leadership team to:
  • Review trends/ key people metrics and discuss/ address improvement opportunities at the location/ geography
  • Enhance productivity across locations for geographically dispersed teams
  • Drive progress against engagement action plans at the site level (inclusive of diversity and inclusion/ Business Resource Group initiatives, local engagement committee/ community initiatives)
  • Help communicate key business updates/ strategy/ leadership messages to the field; serve as communications change champions/ ambassadors
  • Create and drive change management plans to drive major changes at the site level (e.g., restructuring, site closures, major policy changes, etc.)
  • Reinforce and support talent development and succession action plans in partnership with the HR Business Partners within a site/ geography
  • Provide other support as needed based on volume of work/ business need (e.g., project teams, support Business Partner work)
  • Partners and provide support to the HR Centers of Excellence (Compensation and Benefits, HR Communications, HR Operations, and Talent) including annual processes

REQUIREMENTS

• A minimum of 4 years of knowledge and experience in employee relations, employee engagement, and employee development
• Strong credible HR resource to business leaders; comfortable challenging them as needed to drive the best outcomes for the organization
• Excellent organizational, decision making and proactive skill set
• Evidence of the ability to practice and coach managers with a high level of confidentiality
• Outstanding interpersonal relationship building and employee coaching skills
• General knowledge of various employment laws and practices
• Ability to mentor/ coach other team members (this position has one direct report)
• Strong written and spoken communication skills
• Excellent computer skills in a Microsoft Windows environment; Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS)
• Experience with recognition and engagement programs and processes

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Job Segment: Outside Sales, Information Systems, HR, Supply, HR Manager, Sales, Technology, Human Resources, Operations