Hotel Contract Specialist - Internal

Hotel Contract Specialist - Internal
 

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As a Hotel Specialist, you are the first point of contact for our hotels. You will have the opportunity to establish the best first impression of their experience with our team and that is invaluable. Each day, you will work to negotiate and secure the best hotels and rates for our events and train hotels on our platform in order to create value for both the hotels and the athletes/families.

RESPONSIBILITIES

• Successfully negotiating, planning, coordinating & executing hotel room block agreements with hotels
• Negotiating concessions to meet minimum targets per room night on revenue, points & comp rooms
• Direct phone & email communication with NSOs, CVBs, Hotel Sales Representatives, Vacation Rental Representatives and Contracting Companies
• Training and Supporting Contracting Companies on Software and Contracting Process
• Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels
• Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms
• Provide event analytics for Post Event Analysis reports & renewal strategies 
• Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)
• Drafting & reviewing contracts 
• Loading of contract data into EventConnect software
• Training hotels on the use of EventConnect software
• Maintenance of events for adequate available inventory
• Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies
• Initiating conversations or actions required on low performing events
• Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates

• Participation with rotating on-call schedule for company emergency phone line
• Attending all scheduled in person or zoom meetings

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Knowledge of the hotel industry and brand standards
• Knowledge of Vacation Rentals and Condos
• Intimate knowledge of hotel contracts and ability to contract
• Ability to calculate revenue minimums and understand revenue targets
• Negotiation skills
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem-solving skills and ability to collaborate with others
• An organized approach to completing your work to ensure clients and hotel relationships are strengthened  
• A University or College graduate
• A minimum of 2-year hotel or hospitality experience

All applicants are welcome! To apply for the position please submit the following information by end of day Wednesday, July 5th 

• Create a 90 Day Plan
• A brief description of your negotiation tactics and how you will achieve the best hotel rates for our partners. Please also list any performance, learning and personal objectives you would like to achieve if selected for the position

Learn more and Apply