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Site Reliability Engineer, Observability

by Carfax U.S

Position Type: Full-time
Location: London, ON
Date Posted: Feb 26, 2022
Carfax U.S

Job Description

Site Reliability Engineer, Observability




Join Team CARFAX as a Site Reliability Engineer, Observability
When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best. And just announced, the return of the 4-day work week from May 30th through Labour Day! We’ve created the type of company culture where the term, “work- hard play- hard” is taken to new heights. Even today, while working remotely, temporarily due to COVID-19, our culture is strong and our team is connected!

As a Site Reliability Engineer, Observability, you will:

  • Maintain the observability tool stack used by teams throughout CARFAX to see into their applications.
  • Work in a dynamic, agile, team environment helping keep CARFAX’s key applications up and running.
  • Help teams design and build reliable and resilient applications in the cloud.
  • Respond to major incidents. Help teams troubleshoot their products and restore service.
  • Collaborate closely with DevOps and engineering teams to implement observability best practices
  • Reduce toil by creating observability automation that can be reused across our teams
  • Continuously analyze and evaluate our systems, products, and process for potential improvements

To be considered for this role, you will need:

  • Experience with our tech stack: AWS (EKS), Prometheus / Grafana, Terraform / Consul / Vault, NodeJS / GoLang, Java.
  • Strong knowledge and history with the following:
    • Application Performance Monitoring: experience implementing and using tools like New Relic, Data Dog, or AppDynamics
    • Log management: experience building and managing large Elasticsearch clusters and implementing the ELK stack
    • Monitors and alerts: experience analyzing applications and infrastructure and determining the right type of monitoring and alerting.
  • Strong believer in automate everything and reducing toil for yourself and teammates
  • Ability to troubleshoot complex systems and help resolve major incidents

Offers of employment may be conditional upon providing evidence of COVID-19 full vaccination.



CARFAX, a unit of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, own and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, myCARFAX, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report. CARFAX is a nationally recognized top workplace by The Washington Post and Based in London, IHS Markit is a world leader in critical information, analytics and solutions.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.