Computer Support Technologist

by Fanshawe College

Location: Woodstock, ON
Date Posted: Jan 10, 2024
Fanshawe College

Job Description

Computer Support Technologist (TSA 41150)
Academic Technical Support Services
Information Technology Services

Location: Woodstock
Employment Group: Support
Hours:  35 hours per week.  Monday to Friday 8:30 a.m. to 4:30 p.m. Some weekends and evenings at the start of the academic term, or during special events such as graduation or the College Open House. This position is subject to averaging of hours,
Pay Details:  $38.01 per hour
Closing Date:  Open Until Filled

Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Note: This position is located at the Woodstock/Oxford Regional Campus, 369 Finkle Street, Woodstock, Ontario.

Note: This is a full-time Support position (35 hours per week).

Duties: Reporting to the Director, and under the general supervision of the Associate Dean, the incumbent provides high-quality customer service by facilitating and supporting a productive learning and working environment. Responsible for installing, customizing, maintaining and debugging hardware, software, AV equipment and networks; completing or initiating corrective action for hardware, software and AV issues; providing guidance, advice and assistance to faculty, staff and students in support of teaching/learning/working activities; assisting the Director in related planning and budgeting activities.

QUALIFICATIONS
  • Post-secondary 3-year diploma/degree in a computer-related discipline with an emphasis on the support of personal computers, software and local networks
  • Minimum 3 years’ experience in a similar technical support position including working with computers in a learning environment, network administration and on-line systems
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Valid G Drivers License
  • Access to a reliable vehicle
  • Demonstrated strong organizational skills and attention to detail
  • Demonstrated ability to work independently and as a team
  • Demonstrated excellent verbal and written communication skills
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

How to Apply:
For more information and how to apply, please visit the Fanshawe College website at:  https://jobs.fanshawec.ca/
In order to be considered for this position you must apply through the Fanshawe College online application per the link above.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer.  We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant's accommodation needs.

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