Director, Software Insights (HR Technology)

Position Purpose

Do you have experience with HR Technology? Are you passionate about technology and do you enjoy spending your day talking to leading technology providers, learning about new solutions, and writing about how technology will change the world? Do you want to work for a rapidly growing company that understands the importance of supporting employees through flexibility, inclusiveness, learning & development, options for internal career mobility, measurement of the Employee Experience, building strong relationships? If so, you could be Info-Tech’s next Director on the CIO Research team.

As Director, Software Insights (HR Technology), you create and deliver client-driven, project-based, practical research and advisory services that helps Info-Tech Members drive measurable results in their organizations. You’ll help organizations pick the right technology and improve their operations, with your primary focus being in the domain of HR technology (including systems such as Human Resource Information Management or Human Capital Management platforms, recruiting and onboarding applications, workforce management tools and talent management system).

In this role, you will act as Info-Tech’s subject matter expert on technology to effectively manage HR departments. You will also be a thought leader in this space, identifying trends that are dominating the industry, and how organizations should best leverage HR technology to drive gains in their businesses.

What you will do, includes, but not limited to:

Research

• Build strong relationships with leading technology vendors to understand trends and compare product performance.
• Participate in briefings and conferences with HR technology providers and provide feedback on tool performance and market fit.
• Build critical points-of-view on HR technology trends, value drivers, and technology providers.
• Create high-impact research, tools and templates that equip our members with actionable strategies for adopting and succeeding with HR technology.
• Produce provocative thought leadership content, in the form of short form notes, and longer form industry briefs, on HR technology trends and best practices.
• Keep a pulse on what’s happening in the industry around your areas of expertise including upcoming trends and best practices, in part, to assist in your contribution of ideas to the research agenda

 Client Advisory Services

• Deliver great advisory experiences via client calls and workshops; advise Info-Tech IT members on HR technology trends, strategies, and tools.
• Help our members make great selection and implementation decisions around key HR technology categories like HRIS, workforce management and talent acquisition platforms.
• Support member inquiries for niche-technology vendors and categories, creating a Point of View (POV) on features and top vendors.
• Assist to scope member concerns and direct them to relevant research as well as identify gaps in research products.

Cross-Departmental Collaboration & Support

• Provide subject matter expertise to Sales, Workshop Delivery, Consulting, Public Relations & Marketing teams as needed.

• Leverage SoftwareReviews data and reports to provide insights into vendor performance, competitive positioning, and client relationship qualities in their respective software categories.
• Design and build of high-quality keynote/other presentations, and successful delivery of presentations as needed.

To be successful, you will need:

 Education and Experience

• Undergraduate degree required (business or technology preferred). An MA, MBA, or MSc beneficial.
• IT certifications as well as management consulting or project management certifications are considered beneficial.
• Practical experience (10+ years) working in an HR technology role, with preference given to analyst experience, consulting, or product management. Experience with software categories considered to be of benefit include:
  • HRMS/HRIS/HCM
  • Talent Management
  • Talent Acquisition
  • Learning Management
  • Workforce Management
  • Payroll / Compensation
• Experience with statistical analysis tools is an asset.
• Proven efficacy and creativity demonstrated through prior work, which may include examples of written research, though-leadership articles, blogs, social media posts, etc.
• Strong communication skills proven through high-quality examples that were created in MS Office tools including Excel, Word, and PowerPoint.
• Strong presentation and facilitation experience demonstrated through prior client-facing engagements important.
• History of gaining and maintaining trusted advisor status with management. Strong working relationships with C-suite considered beneficial.

• Must be flexible and have ability to travel periodically to deliver workshops onsite at client locations both within and outside of North America when it is safe to do so.

• Must be eligible to obtain appropriate work Visa for cross-border work within North America and globally.

• Must be available for after-hours work periodically to service APAC clients.

      

Skills & Attributes

• Inclusion
• Writing Ability
• Content Building
• Client Interaction and Facilitation
• Executive Presence
• Dynamic Learning Mindset
• Project Management
• Business Development
• Event Speaking
• Knowledge Application, Problem Solving & Decision Making
• Vendor Relationship Management
• Research
• Managing Through Change & Uncertainty

ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process


APPLY